Contract type: Full Time (37.5 hours per week) – Permanent

Location: Sheffield, Sheffield International Study Centre

Salary: £24,000 per annum

The Wellbeing & Engagement Officer’s role is to support students face-to-face and online.

The post holder will be responsible for the delivery of services and processes consistently providing an excellent student experience: This will require excellent people skills and a good level of administrative ability. The post holder will provide first level support and referral to specialist services as required and establish a programme of activities to help students develop skills and confidence outside the classroom.

ABOUT THE ROLE Ensure effective case management of all welfare concerns and LDHD students, creating and maintaining accurate records in the student information management system in line with GDPR requirements Ensure the safeguarding of students in line with Study Group policy and procedure and acting as a point of contact for any member of staff who has a concern about the safety or wellbeing of a student. Provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services Support the creation of Support Plans for students and monitor the engagement and effect...