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About us:

The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

The Student Transition and Outcomes Department works to address the sector-wide and institutional factors and barriers that contribute to lower rates of attainment, continuation and progression for students at King's. We work collaboratively across the King's community to provide an inclusive student experience, with a focus on traditionally underrepresented student groups.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.

About the role:

Working in close collaboration with colleagues across faculties, central services, and professional networks, as well as with our student body, the Student Transition Manager contributes to institutional priorities such as student belonging, continuation and outcomes. The Student Transition Manager manages a small team which delivers projects designed to support the student transition experience in, through and out of King's, and the operational aspects of personal tutoring.

This is an exciting opportunity for candidates who are passionate about the student and staff experience and who wish to utilise their skills and expertise to drive improvements across the student lifecycle. This is an opportunity to grow your skills in decision making, influencing and team management.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post (35 hours per week), and you will be offered a fixed term contract until mid June 2026. We support flexible working arrangements, and work in a hybrid way, with a current minimum requirement to be on campus every Thursday.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience. Please clearly address how you meet the essential criteria in your application, and where possible how you meet the desirable criteria as well.

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in student support services or leading projects or support programmes for underrepresented groups. Relevant educational experiences might include higher education in a related discipline, professional qualifications, or other training.
2. Excellent interpersonal skills, with the ability to communicate and distribute information clearly
3. Ability to build and engage with internal and external networks that support your role (e.g. professional membership, other HE institutions)
4. Ability to manage the workload of yourself and your team in a fast-changing environment and meet challenging deadlines
5. Ability to identify operational areas of improvement, propose and implement solutions, in co-ordination with others.
6. Ability to analyse and interpret data to support decision making, or for inclusion in reports
7. Ability to work with others to deliver strategic objectives across Education & Students and overcome challenges
8. Ability to lead and deliver projects

Desirable criteria

1. An understanding of the Higher Education experience of postgraduate students, mature students and/or those from traditionally underrepresented backgrounds
2. An understanding of personal tutoring/academic support models within the Higher Education context

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our 'How we Recruit' pages.

Interviews are due to be held the week of 25th August or 1st September 2025.