Student Services Assistant
New Today
Reference Number: JR249156
Location: London
Working Pattern: Full time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £27,000 per annum
We are looking for a Student Services Assistant to join our team.
At Kaplan International Languages London, we’re looking for an outstanding customer service professional to join our team as a Student Services Assistant.
Based on the frontline reception area of our school, you’ll be assisting and working alongside the Student Services Manager, taking care of all general customer service queries, student finance and day-to-day student administration. You’ll ensure that students have an excellent Kaplan experience and that their welfare is always a high priority.
What you’ll bring to the role
Experience in administration work (preferably in an ELT environment).
Experience in working in a customer-facing environment.
Ability to deal with and resolve a high volume of queries efficiently.
Ability to find and present solutions.
Ability to relate to and build rapport with international students.
Ability to use initiative and make decisions when required.
Ability to work effectively on an individual basis and as a member of a team....
- Location:
- London
- Salary:
- £27,000 per annum
- Job Type:
- FullTime
- Category:
- Customer Service & Support
