Student Services Administrator

5 Days Old

Are you a calm, detail-driven problem-solver that students and colleagues rely on when things become unclear or processes get complicated? Do you have experience in Higher Education and a passion for supporting students and delivering fair, well-managed academic processes? Signature Recruitment is partnering with a leading London university to recruit a Student Services Administrator. This is a full-time, 4-month temporary role with a hybrid working pattern, including two days on campus (Tuesdays required). You’ll join a collaborative, student-facing team that supports appeals, misconduct, deferrals, and other complex regulatory processes within the academic cycle. This is a great opportunity to build experience in student services while contributing to high-impact administrative processes that support student success. You will liaise with staff, students, and stakeholders to deliver day-to-day support across regulatory cases, records, policies, and casework. Student Services Administrator Key Responsibilities: Manage shared inboxes and triage queries on appeals, deferrals, misconduct, and exceptional circumstances. Draft accurate, sensitive responses to complex student queries. Prepare documentation for academic reviews and exam boards. Maintain records and systems with strong data protection compliance. Support front-facing services including drop-ins and en...
Location:
London
Salary:
£19.5 - £19.7 per hour
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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