OverviewThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Job DescriptionVerisk Specialty Business Solutions (part of the global Verisk group) is a world leader in insurance software and data analytics, serving the global (re)insurance and specialty markets. Our award-winning solutions help underwriters, brokers, and reinsurers operate more efficiently, make smarter decisions, and unlock the full value of their data. With decades of market expertise and cutting-edge technology, we empower our clients to transform their business performance across the entire insurance lifecycle.Do you have experience within the London Market - in specialty, reinsurance, or underwriting operations - and enjoy building relationships, solving problems, and working with insurance technology?We're looking for insurance professionals who understand the market and want to take their expertise into a Service Delivery role, supporting some of the most respected names in the London Market.You might currently work in underwriting support, broking operations, or reinsurance administration within a syndicate, reinsurer, MGA, or Lloyd's broker - but if you're client-focused, technically minded, and know how technology underpins the market, we want to hear from you.ResponsibilitiesAs a Service Delivery Manager (or Analyst), you'll be the vital link between our clients and internal teams, ensuring the smooth delivery of technology and data services across the London Market.Your responsibilities will include:Managing relationships with key specialty, Broking, and reinsurance clientsOverseeing performance, service quality, and issue resolutionCollaborating with internal technology, data, and operations teams to solve client problemsTranslating business needs into actionable service or system improvementsSupporting client onboarding, service transitions, and change initiativesActing as a trusted partner - ensuring clients gain maximum value from our platforms and solutionsQualificationsWe're Looking ForStrong knowledge of the London Market - ideally in specialty, reinsurance, or underwritingExperience working with or supporting insurance technology platforms, systems, or data solutionsExcellent stakeholder management and communication skillsA proactive, problem-solving approach and attention to detailA client-focused mindset with the ability to translate technical issues into business termsWhy This Role?This is a unique opportunity for someone from the London Market to transition into a more strategic, client-facing role - without losing connection to the industry. You'll be supported with training and mentoring to develop your service delivery and technical skills, while using your insurance knowledge to make a real impact.#LI-HybridAbout UsFor over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.Verisk BusinessesUnderwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precisionClaims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiencesProperty Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficientExtreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governanceMarketing Solutions - delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagementLife Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become strongerVerisk Analytics is an equal opportunity employer.All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.Verisk Employee Privacy Notice #J-18808-Ljbffr