Attendance & Student Support Officer Croydon, London Full time, Monday to Friday - 7.45am until 4.45pm About the role Monitor and maintain pupil attendance records, making first-day absence calls and updating SIMS system: Conduct home visits and work with families to address attendance barriers and persistent absences Coordinate alternative provision placements for pupils struggling with mainstream curriculum access Perform fortnightly visits to pupils in alternative provision, monitoring attendance, welfare and attainment Maintain safeguarding records on CPOMS and conduct regular safeguarding visits for non-attending pupils Liaise with external providers and agencies to support pupil engagement and education access Provide pastoral support to vulnerable pupils facing exclusion, low self-esteem, or emotional barriers to learning Assist with general office duties and staff cover when required About the School/Organisation: This is an Outstanding-rated Secondary school serving students aged 11-16. The school provides alternative education for excluded or at-risk students who need specialised support. The institution's mission focuses on ensuring all students excel and leave with improved life chances, maintaining a philosophy of never giving up...