Get AI-powered advice on this job and more exclusive features.

Allen Lane provided pay range

This range is provided by Allen Lane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Allen Lane

Business Manager - Connecting Senior Finance professionals in Not-for-profit sector

Permanent | Full-time | Grade 8

Location: London/Surrey area

An exciting opportunity has arisen for an experienced finance professional to lead the Student Fees function at one of the UK’s leading universities. With an annual turnover exceeding £200 million – and student-related income representing a significant proportion – this is a pivotal role ensuring the efficient management, processing, and collection of tuition and accommodation fees.

The Role

The Head of Student Fees will lead a dedicated team responsible for all aspects of student billing, payments, and debt collection, ensuring that systems are efficient, compliant, and student-focused. The postholder will champion continuous improvement, modernising processes and systems to deliver an agile, digital-first approach to fee management.

Working closely with colleagues in Finance, IT, Student Services and Administration, this role will enhance the student journey by ensuring a smooth, transparent and supportive experience from enrolment through to graduation. The postholder will also manage key external relationships, including those with payment providers, collection agencies and the Student Loans Company.

Key Responsibilities

• Lead and develop the Student Fees team, promoting a culture of accountability and service excellence.
• Oversee the billing, collection and reconciliation of tuition and accommodation fees (c.£150m annually).
• Drive systems improvement and process automation in collaboration with IT and Finance teams.
• Ensure compliance with financial, legal and regulatory requirements (including FCA, CMA and PCI-DSS).
• Provide accurate reporting and insights to senior stakeholders, supporting financial planning and decision-making.
• Deliver a high-quality, empathetic service that balances financial rigour with an excellent student experience.

The Person

You will be a confident and experienced leader with strong financial management skills and a passion for service improvement. With a background in income collection, financial operations or credit control, you will combine analytical ability with excellent communication and stakeholder engagement skills.

Why Join?

This is a unique opportunity to modernise a critical function within a respected higher education institution – shaping best practice, leading digital transformation, and enhancing the experience of thousands of students every year.

To find out more, please apply more more information

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing, Education, and Finance

Industries

• Higher Education, Primary and Secondary Education, and Non-profit Organizations

Referrals increase your chances of interviewing at Allen Lane by 2x

Get notified about new Head of Finance jobs in Surrey, England, United Kingdom.

Woking, England, United Kingdom 3 weeks ago

Camberley, England, United Kingdom 1 month ago

Woking, England, United Kingdom 2 weeks ago

Epsom, England, United Kingdom 2 months ago

Leatherhead, England, United Kingdom 1 month ago

Addlestone, England, United Kingdom 2 weeks ago

Finance & Accounting Summer Internship 2026

Weybridge, England, United Kingdom 2 weeks ago

Surrey, England, United Kingdom 9 hours ago

Woking, England, United Kingdom 3 days ago

Centre Manager (The Old Pheasantry) (Maternity Cover)

Tadworth, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.