Provide professional and efficient front of house support for Medway School of Arts, ensuring high levels of customer service are provided at all times. Provide financial customer services for staff, students and visitors of the College, accurately receiving, processing and reconciling cash or card payments for fees and additional costs received by the college. Provide a friendly and approachable service to students, their parents and carers who are applying for courses or support under one of the Colleges student financial support funds, liaising with MidKent Finance Officers to ensure the processing of student support funds applications and administering the resulting awards, communicating the outcomes to students and college departments via telephone, email and post as applicable, occurs in accordance with College policies, procedures and guidelines and any relevant legislation. Manage the college UCAS provider account; ensuring courses are advertised in accordance with CMA and applications are processed. This role requires the successful candidate to be the first point of contact for information about Medway School of Arts and its curriculum, and provide an information, advice and guidance role to current students and applicants; including support with UCAS and Student Finance.

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