Director Student Operations

Location: London

We are currently seeking a Senior Operations Co-ordinator . You will be helping to support a small team of operators tasked with ensuring operational details of our events are planned in advance in an accurate and timely manner. This includes booking venues, confirming accommodation and transport arrangements, as well as coordinating logistics of multiple groups.
You'll be hands-on during our events, leading our resort teams, communicating with customers and the students attending, managing event timings, travel logistics and problem-solving on the ground. Supporting your Operations Manager in onboarding and developing junior team members.
Liaising with suppliers and building stronger relationships to source and confirm key tour elements, such as visits, meals, and event venues.
Working with suppliers/colleagues to confirm travel, accommodation, event partners and venues.
Organise logistics for multiple groups travelling at once.
Playing a leading role in the event delivery on the ground, regularly travelling to our events and working with groups and suppliers face to face.
Knowledge and experience of travel operations.
Excellent verbal and written communication skills and accurate written and spoken English.
Commercial & financial awareness.
A good working knowledge of Excel.
Adaptable and flexible.
Monday to Friday, 35 hours per week, with options to work 08:00 - 16:00, 08:30 - 16:30, 09:00 - 17:00, 09:30 - 17:30 (flexible working hour requests can also be considered around term time).
Annual salary reviews linked to performance. Apply